Terms and Conditions at Lucky Elf Casino
By accessing or using Lucky Elf Casino services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, you should not use our services.
General Terms
Acceptance of Terms
By registering for an account and using the services provided by Lucky Elf Casino, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as our Privacy Policy and Responsible Gaming Policy.
Changes to Terms
Lucky Elf Casino reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
Eligibility
To use our services, you must be at least 18 years old or the legal age for gambling in your jurisdiction, whichever is higher. You must also be legally allowed to participate in online gambling according to the laws of your jurisdiction.
Account Registration
Creating an Account
To access the full range of services at Lucky Elf Casino, you must register for an account. During the registration process, you will be required to provide accurate and complete information, including your name, email address, date of birth, and payment details.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Account Verification
To comply with legal and regulatory requirements, Lucky Elf Casino may require you to verify your identity by providing additional documentation, such as a government-issued ID, proof of address, and payment method verification. Failure to provide accurate and complete information may result in the suspension or termination of your account.
Deposits and Withdrawals
Deposit Methods
Lucky Elf Casino offers a variety of deposit methods, including credit cards, e-wallets, prepaid cards, and cryptocurrencies. All deposits must be made through the methods listed on our website. We do not accept third-party deposits.
Withdrawal Methods
Withdrawals will be processed using the same method used for deposits, where possible. Withdrawal requests are subject to processing times and may require additional verification. Lucky Elf Casino reserves the right to impose withdrawal limits and fees.
Transaction Security
All financial transactions are encrypted and processed through secure payment gateways. Lucky Elf Casino does not store your payment information on our servers.
Bonuses and Promotions
Bonus Eligibility
Lucky Elf Casino offers various bonuses and promotions to enhance your gaming experience. Each bonus or promotion is subject to specific terms and conditions, including eligibility criteria, wagering requirements, and expiration dates.
Wagering Requirements
Bonuses and promotions may have wagering requirements that must be met before any winnings can be withdrawn. Please review the terms of each bonus or promotion carefully.
Abuse of Bonuses
Any attempt to abuse or manipulate bonuses and promotions will result in the forfeiture of the bonus and any associated winnings. Lucky Elf Casino reserves the right to suspend or terminate accounts engaged in such activities.
Responsible Gaming
Commitment to Responsible Gaming
Lucky Elf Casino is committed to promoting responsible gaming. We provide tools and resources to help you manage your gaming activities, including deposit limits, self-exclusion, and reality checks. Please refer to our Responsible Gaming Policy for more information.
Self-Exclusion
If you feel that you need a break from gambling, you can request a self-exclusion period. During this period, you will not be able to access your account or participate in any gaming activities. Please contact customer support to activate self-exclusion.
Game Fairness and Integrity
Fair Play
Lucky Elf Casino is committed to providing a fair and transparent gaming environment. All our games are tested and certified by independent third-party auditors to ensure fairness and randomness.
Prohibited Activities
You agree not to engage in any activities that may compromise the integrity of our games, including but not limited to, collusion, cheating, and use of automated tools or software. Any such activities will result in the suspension or termination of your account.
Privacy and Data Protection
Collection of Information
Lucky Elf Casino collects and processes your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
Data Security
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Customer Support
Availability
Lucky Elf Casino offers customer support through various channels, including live chat, email, and phone. Our support team is available 24/7 to assist you with any questions or issues you may have.
Contact Information
For assistance, please contact our customer support team at:
- Email: [email protected]
- Phone: 1-800-123-456
- Live Chat: Available on our website
Limitation of Liability
Disclaimer of Warranties
Lucky Elf Casino provides its services on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our services or the information, content, or materials included on our website.
Limitation of Damages
To the fullest extent permitted by law, Lucky Elf Casino shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.
Indemnification
You agree to indemnify and hold harmless Lucky Elf Casino, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our services or violation of these terms and conditions.
Governing Law and Dispute Resolution
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
Dispute Resolution
If you have any disputes or concerns regarding our services, please contact our customer support team. We will make every effort to resolve your issues promptly and fairly.
Termination
Termination by You
You may terminate your account at any time by contacting customer support. Upon termination, you must cease all use of our services and delete any copies of materials obtained from our website.
Termination by Us
Lucky Elf Casino reserves the right to terminate or suspend your account at any time, with or without cause, and without prior notice. Upon termination, any remaining balance in your account may be forfeited.