Privacy Policy at Lucky Elf Casino

Lucky Elf Casino privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account at Lucky Elf Casino, we collect personal information that can be used to identify you. This includes but is not limited to:

Name
Email Address
Phone Number
Mailing Address
Date of Birth
Payment Information (credit/debit card details, e-wallet information, etc.)

Non-Personal Information

We also collect non-personal information which cannot be used to identify you. This includes:

Browser type and version
Operating system
IP Address
Pages visited on our website
Time and date of visits
Referring/exit pages

How We Use Your Information

Personal Information

We use your personal information to:

Create and manage your account
Process transactions
Verify your identity
Provide customer support
Send promotional materials (with your consent)
Comply with legal obligations

Non-Personal Information

Non-personal information is used to:

Improve our website and services
Analyze trends and user behavior
Administer the website
Monitor for security purposes

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device. They help us enhance your experience by remembering your preferences and visits to our website.

How We Use Cookies

We use cookies to:

Keep you logged in
Remember your preferences
Analyze site traffic and usage
Personalize content and ads

Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processors, customer support, and marketing agencies. These providers are obligated to protect your information and use it solely for the services they provide.

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

Comply with legal obligations
Protect and defend our rights or property
Prevent fraud or illegal activities
Ensure the safety of users and the public

Data Security

Security Measures

We implement a variety of security measures to protect your personal information, including:

Encryption
Firewalls
Secure Socket Layer (SSL) technology
Access controls

Data Breach

In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law. We will also take steps to mitigate the impact and prevent future breaches.

Your Rights

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Deletion

You can request the deletion of your personal information, subject to certain legal and regulatory obligations.

Objection and Restriction

You have the right to object to or restrict the processing of your personal information under certain circumstances.

Data Portability

You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

Withdrawal of Consent

If you have provided consent for the processing of your personal information, you have the right to withdraw it at any time.

International Data Transfers

As a global company, we may transfer your information to countries outside of Australia. We ensure that such transfers comply with applicable data protection laws and that your information is protected to the same standard as it is within Australia.

Children’s Privacy

Lucky Elf Casino does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.